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AGILENT PUMP DEGASSER ERROR MESSAGES - TROUBLESHOOTING TIPS, ERRORS & REPAIRS:

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Degasser Troubleshooting Tips:

Agilent integrated HPLC Degasser Troubleshooting Notes (e.g. 1260, 1290, Infinity I and II HPLC Pumps):

Examples of Agilent 1260, 1290 Binary or Quaternary PUMP ERROR Messages:

"Degasser Pressure Limit Violation"; "Limit Not Reached".

Error EE29220-150, Error ID 22032, Error ID 29220, Error ID 2243, Error ID 2244 all indicate internal degasser module failure and HPLC pump is out-of-compliance.

Liquid Coming Out of the front Degasser Vent Tube: Any liquid, droplets or residue seen exiting the degasser's pump vent tube indicates that a serious failure has occurred inside the vacuum module (e.g. a loose vacuum line, leaking or ruptured vacuum chamber). If seen, stop using the degasser at once as continued use may result in even more damage. The vacuum pump and other parts are now contaminated. The degasser is now 'out-of-compliance' and should be professionally diagnosed and repaired.

Air Bubbles seen Exiting the low pressure translucent tubing from the degasser going into the Pump: This usually indicates that: (1) the flow rate may be set too high; (2) One or more of the low-pressure fittings entering or exiting the degasser is not tightly sealing against the ferrule allowing air to enter the tubing (carefully remove the fittings, check for damage to the threads or ferrule, re-install) or (3) one or more of your degasser's vacuum chambers may be damaged.

Never replace just the vacuum pump in an Agilent brand system without first fully diagnosing which parts are contaminated and/or damaged. Replacing only the vacuum pump and not all of the damaged parts often leads to complete contamination and damage to the new vacuum pump and other components (a costly mistake). We are experts in this area and understand how these systems operate, how they can fail and how to correctly repair them. Chiralizer Services can correctly diagnose the problem, clean and repair it for far less money than what the original manufacturer or other third party repair facilities charge. We have over 25 years professional experience serving these modules.

Repair Services Available :

For more information, please give us a call or send us an email containing your complete contact information (i.e. business, street address, phone), the model and S/N of your degasser to discuss your needs and we can forward you a diagnostic testing quote with shipping return instructions.

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Email Contact:  Sales@HPLCTOOLS.com    or    Sales@CHIRALIZER.com      Phone  1.919.241.4858

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